Shipping policy
Last updated: January 20, 2026
At CuratoKart, we aim to deliver your orders quickly and safely across India.
Shipping Coverage
We currently ship to all serviceable locations in India.
Order Processing Time
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Orders are processed within 24–48 hours after confirmation
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COD orders may require call or WhatsApp verification before dispatch
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Orders placed on Sundays or public holidays are processed on the next working day
Estimated Delivery Time
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Delivery time is typically 4–8 working days after dispatch
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Delivery timelines may vary depending on location, courier partner, and external factors
Shipping Charges
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Shipping charges, if applicable, are clearly displayed at checkout
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Any promotional free shipping offers are shown before payment
Order Tracking
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Tracking details are shared via SMS or WhatsApp once the order is shipped
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Customers can track their shipment using the provided tracking link
Delays & Exceptions
While we strive for timely delivery, delays may occur due to:
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Courier partner issues
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Weather conditions
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Remote location deliveries
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National holidays or unforeseen circumstances
CuratoKart is not responsible for delays beyond our control, but we will assist you until delivery.
Incorrect Address or Failed Delivery
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Customers must provide a complete and accurate delivery address
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Orders returned due to incorrect address, unreachable customer, or refusal to accept delivery may not be eligible for re-shipment
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Re-shipping charges may apply in such cases
Damaged Packages
If you receive a damaged package:
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Do not accept the delivery if possible
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Contact us immediately with photos or videos of the package
Contact Us
For any shipping-related queries or assistance, reach out to:
Email: support@curatokart.com